Should any concerns arise regarding the order (delivery address, payment confirmation/verification, out-of-stock products, etc.), we will contact the client by Costumer Support. We will wait for an answer from the client for 3 (three) working days. The order will not be shipped until we receive an answer to our message. If no answer is received within the indicated time period, the order will be cancelled, and its payment reimbursed to the client.
Once the order is shipped, the client will receive a confirmation email with the invoice, a tracking number and a link that allows tracking of the order on the website of the transport service provider.
It is possible that, at the immediate time of shipping confirmation when the tracking number is sent to the client, attempting to track the order online does not yet provide any results. It may take up to 24 hours after receiving the shipping confirmation e-mail for any tracking updates to become available on the website of the transport service provider.
Orders are delivered from Monday to Friday, except for national or local holidays, at the address provided by the client when placing the order.
The client may receive the order at whatever address he/she prefers (except for PO Boxes). All that needs to be done is to provide us with the address where he/she will be at between 9:00 and 7:00. The chosen transport service will attempt to deliver the order at the address indicated by the client.
Portugal Main Land
Terrestrial delivery in 24h/48h from 4.92€.Final calculation made on the checkout.
Free shipping on orders above 100€.
Portugal – Azores e Madeira
Aereal delivery in 24h/48h from 20.59€.Final calculation made on the checkout.
Terrestrial delivery in 24h/48h from 5.61€.
Final calculation made on the checkout.
Terrestrial delivery in 2/3 days from 12.18€.Final calculation made on the checkout.
UK, Italy, Belgium, Netherlands, Luxemburg, Germany
Terrestrial delivery in 2/3 dias from 15.06€. Final calculation made on the checkout.
Rest of the World
Available countries and prices on the checkout.
WARNING: The client cannot choose a specific delivery time; deliveries are determined by the routes planned by the transport service on the respective delivery date.
Providing an incorrect or incomplete address may lead to the parcel being returned to GURLY BY NM online store, leading to extra costs that will be charged to the client. Hence we recommend the client to always make sure that the delivery address he/she provides when placing the order is complete and accurate. Once the order is processed it is no longer possible to change the delivery address nor the billing details.
Click on the size guide in every product page to find out the measurements of each garment type to determine your correct size. However, if you have any questions about a specific styles measurements you can always contact us and we will be more than happy to help you find your perfect size.
You can email us at firstname.lastname@example.org , with any questions. Please include your bust, waist and hip measurements so we are able to help as efficiently as possible.
In the checkout, enter the discount code in the "coupon" field and press "Apply coupon". The discount amount will be subtracted from the total right away.
Once an order has been placed, we’re unable to make any changes. You can request to cancel your order so you can place a new order with any changes you need.
To request to cancel your order and place a new one- please contact us at email@example.com as soon as possible and make sure to include your order number in this request. We will do the best we can to help you cancel before it ships, however we process orders fast, and once your order ships we can not cancel it at that time.
As soon as your order leaves our warehouse, you will receive a message on your email address or on your phone number which you registered the purchase, with the tracking number.
You can always follow the order.
If you didn’t received please check your spam.
Gurly, like the carrier, works daily to meet delivery deadlines, however, sometimes orders can be delayed due to external factors. Thank you for understanding. For more information please contact our customer support team: firstname.lastname@example.org
You can track your order as soon as we send it, with the tracking number that we will send you by email or sms, with which you registered. If our carrier has not been able to deliver your order, you should receive a notification for a new delivery with more information. If it is a shipment outside our country, there may be a delay in customs, if you need any help to clear the order, just send an email to: email@example.com so that we can try to solve the problem as soon as possible.
- Lavar à mão, utilizar água fria corrente de forma a retirar todos os resíduos de sal ou cloro;
- Usar sabão neutro;
- Espremer suavemente, sem torcer;
- Aconselhamos a ter atenção ao usar os artigos em piscinas com grande percentagem de cloro. A lycra exposta a grandes quantidades de cloro pode alterar a cor.
Não nos responsabilizamos pelo mau uso dos artigos nem pela incorrecta lavagem dos mesmos, nomeadamente:
- Não utilizar máquina de lavar, secar ou lavagem a seco
- Não usar lixívia
- Não deixar de molho
- Nunca passar a ferro
- Não utilizar detergentes agressivos;
- Não colocar os artigos em contacto com superfícies ásperas ou rugosa
- Não deixar a peça em contacto com solventes, cosméticos, protectores solares e outros produtos químicos
- Não deixar as peças molhadas dentro de sacos de plástico, nem deixar dentro de água por períodos prolongados.