The Soulmate Bottom is a perfect pairing to our bra. Made from a really soft and stretch mesh for comfort, featuring a subtle high cut leg with thin adjustable elastic straps that were made to sit high on the hips.
The adjustable sides are everything you need, you can adjust it to sit at any height on your hips and you won’t notice the sliders are there. It’s super stretchy for everyday comfort.
Lingerie is the intimate piece that most comes into contact with our skin, so it's essential to wash lingerie so that it's always clean and cared for.
As lingerie fabrics are more delicate and thin than other garments, more special care is required.
We have separated some essential tips on how to wash your lingerie correctly and thus preserve its quality so that you can enjoy it for longer.
- Hand wash, use cold water or at room temperature (washing lingerie in hot water causes it to lose its elasticity)
- Use neutral soap
- Rub the intimate parts with delicacy
- Squeeze gently, without twisting
- Let it dry normally, on the clothesline.
Note: Regardless of how you wash the lingerie, under no circumstances use hot water. During the washing process of your underwear, the water temperature should always be between cold and lukewarm, as if it is too high it could damage the fibers of the fabric. These procedures can make your piece last less.
We are not responsible for the misuse of the articles or for the incorrect washing of the same, namely:
- Do not use washing machine, dryer or dry cleaning
- Do not use bleach
- Do not soak
- Never iron
- Do not use aggressive detergents
- Do not place the articles in contact with rough or rough surfaces
- Do not leave the wet parts in plastic bags, nor leave them in water for prolonged periods.
All orders will be shipped within 2-3 business days at most after ordering depending on payment method verification.
If we have any questions related to the order (delivery address, payment confirmation, products out of stock, etc.), we will contact the customer through our Customer Support. We will wait for a response for three business days. The order will not be shipped until we get a response to our message. If we do not receive any response within this period of time, we will cancel the order and refund the customer.
Delivery
Once the order has been shipped, the customer will receive a confirmation email with the respective invoice, the assigned shipping number and a link so that he can track the order on the carrier's website.
Attempting to track the order online upon receipt of the shipment confirmation email may not return any results. In fact, shipping information can take up to 24 hours after receipt of the shipping confirmation to be updated on the carrier's website.
Orders are delivered from Monday to Friday, with the exception of local or national holidays, at the address indicated by the customer when placing the order.
The customer will be able to receive the order wherever he wants (except in PO Boxes), from Monday to Friday. To do this, simply provide us with the address where you will be present between 9am and 7pm. A delivery attempt will be made by a courier from the carrier chosen at the address indicated by the customer.
NOTICE: It is not possible to choose a specific delivery time, as it will be conditioned by the route defined by the carrier for the courier on the day of delivery.
Providing an incorrect or incomplete delivery address may lead to its return to the GURLY BY NM store, causing additional costs for the customer, so we recommend that the customer always make sure that the delivery address indicated when registering the order is actually correct and complete. Once the order has been processed, it is not possible to change the delivery address or the billing data you indicated.
In case of absence, a notification will be left to the customer indicating where they are and the procedures to be carried out to pick up the order. The carrier only makes an attempt to deliver to the address indicated.
The deadline for picking up the order is 3 working days from the date of the delivery attempt. In order to collect it, the recipient must present the notification left by the courier, as well as his identity card or citizen card. If the recipient is unable to pick up the order personally, it may be picked up by a third party, provided that the notification is signed in accordance with their identity card or citizen card and a copy of this identification document is attached. If the order is not picked up within 3 working days, it will be returned to us.
If the delivery address indicated by the customer is incorrect or incomplete, the carrier's courier will not be able to leave you a notification, so the order will immediately be returned to the GURLY BY NM Store.
Continental Portugal
Land service delivery in 48/72 from €4.92.
Final calculation made at checkout. Free shipping on orders over €100.
Portugal – Azores and Madeira
Service via Air with delivery in 48/72 hours from €20.59.
Final calculation made at checkout.
Spain
Land service delivery in 48/72 hours from €5.61.
Final calculation made at checkout.
France
Land service delivery in 3/4 days from €12.18.
Final calculation made at checkout.
UK, Italy, Belgium, Netherlands, Luxembourg, Germany
Land service delivery in 3/4 days from €12.70.
Final calculation made at checkout.
Rest of the world
Available countries and final calculation made at checkout.
NOTICE: Delivery times are indicative and, therefore, are only considered valid when there are no physical or structural impediments (example: incorrect addresses or force majeure setbacks, such as strikes, missed connections, bad weather, etc.).